Meezan Bank, a leader in Islamic banking in Pakistan, has opened applications for the position of Call Centre Officer for the 2025 batch. As Pakistan’s foremost Islamic bank, Meezan Bank boasts an extensive network, operating more than 1000 branches across over 300 cities nationwide. This recruitment drive is specifically targeting the cities of Karachi and Multan, aiming to enhance their customer service operations which are vital for maintaining the bank’s esteemed customer satisfaction standards.
The role of a Call Centre Officer is pivotal in bridging the gap between the bank and its customers, ensuring a seamless banking experience through effective communication and service delivery. Meezan Bank is looking for dynamic individuals who are ready to take on challenges and are committed to excellence in customer service. This opportunity is not only a chance to join the largest Islamic bank in Pakistan but also a gateway to a promising career in the banking sector.
Details of the Meezan Bank Call Centre Officer Jobs 2025
| Job Title | Meezan Bank Call Centre Officer Jobs 2025 |
|---|---|
| Job Type | Full Time |
| Salary | 50,000 PKR |
| Organization | Meezan Bank |
| Place of Posting | Karachi & Multan |
| Address | Karachi |
| Last Date | 7-April-2025 |
| Number of Vacancies | Multiple |
| Postal Code | 75000 |
| Posting Date | 25-03-2025 |
Position: Call Centre Officer, Batch 2025
Locations Available: Karachi & Multan
Experience Requirements: The bank is inviting applications from fresh graduates, although individuals with relevant banking or call center experience will be given preference.
Educational Qualifications: Candidates must possess at least a Bachelor’s degree obtained from an HEC recognized university. A qualification in Islamic Finance will be an added advantage.
Age Limit: Applicants should be up to 30 years of age. However, there is a 2-year age relaxation for candidates who have either completed their Dars-e-Nizami / Shahadat Ul Alamiyah with an HEC equivalency letter, are Hafiz-e-Quran, or are differently-abled.
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Key Responsibilities:
- Provide 24/7 customer service via telephone.
- Address banking requests, escalate customer queries when necessary, and process complaints regarding products and services.
- Maintain continuous communication with nationwide branches and head office departments.
Skills Required:
- Exceptional communication abilities in both Urdu and English.
- Strong interpersonal skills and the capacity to work under pressure.
- Capability to work in shifts.
Compensation & Benefits:
- Career growth opportunities within the bank.
- A market-competitive salary along with shift allowances.
- Annual increments and performance-based bonuses.
- Comprehensive health and life Takaful coverage.
How to Apply
Interested candidates are encouraged to submit their applications online at https://www.meezanbank.com/careers/ by the last date to apply, which is April 07, 2025. Applications should be detailed, highlighting relevant experiences and qualifications in relation to the job requirements. It is crucial to note that only shortlisted candidates will be contacted for further recruitment processes.
Frequently Asked Questions (FAQs)
Q1: What are the working hours for a Call Centre Officer?
A: The position requires working in shifts since the service is provided 24/7. Specific shift times will be detailed upon employment.
Q2: What is the recruitment process for the Call Centre Officer position?
A: After the initial application review, shortlisted candidates will be contacted for interviews and further assessment. The selection process will focus on evaluating communication skills, customer service aptitude, and overall suitability for the role.
Q3: Are there any specific benefits for employees?
A: Yes, employees benefit from competitive salaries, shift allowances, annual increments, performance bonuses, and comprehensive health and life insurance.
Q4: How can I increase my chances of being selected?
A: Candidates with a strong background in customer service, particularly in banking or related fields, will stand out. Additionally, fluency in Urdu and English, along with proven interpersonal skills and the ability to manage stress, will enhance your application.
This opportunity is ideal for individuals eager to embark on a career in Islamic banking with Pakistan’s leading bank. Meezan Bank is known for its commitment to providing exceptional service and fostering a supportive and enriching work environment for its employees.
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